Cayin’s goal is to offer you a level of support that matches the attention to detail and quality of their products. In the unlikely event that a Cyin product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please make sure that the issue with your product is eligible for a warranty claim.
Please be advised that Gears For Ears is not authorized to handle the warranty claims for the purchases that are made outside Bangladesh.
Cayin's Warranty Period is 1 Year from the Date of Invoice for all products.
Eligibility for warranty
Manufacturing Defects
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No Sound Output
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Noise while Charging
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Buttons Not Working
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Not charging
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Doesn't turn on
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Any other manufacturing defect
Non- eligible for warranty
Physical Damages
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Wear and tear from usage
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Cosmetic flaws
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Wire/cord tearing
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Damages to accessories
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Any other accidental damage
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Natural disasters or animal related damages
