Free Delivery on all orders over £49!

We take pride in our logistics and believe the costumer should not have to worry about the little details. We therefore offer free delivery on all our large orders.

Delivery times and information

Estimated Direct Home Delivery Time:

• White Matt, 92cm: Up to 4-6 weeks (made to order)
• Oak Artisan, 92cm: Up to 4-6 weeks (made to order)
• Grey, 92cm: Up to 4-6 weeks (made to order)
• White Gloss, 92cm: Up to 4-6 weeks (made to order)

Check out other ranges for faster delivery times.

Please note we are currently unable to offer delivery for this range for the following postcodes: AB, HS, IV, KW, PA, PH, PL, TR, ZE, BT, DD, PO 30-41 (Isle of Wight), LL 58-78 (Isle of Anglesey). See map below:

Check out other ranges for deliveries to the excluded postcodes above.

Deliveries take place 7 days a week between 6am and early afternoon. You will recieve a 3 hour time slot via SMS or email, around 3 days before the delivery day.

If you would like to amend the delivery date/time, please notify us a minimum of 24 hours in advance. If for any reason there is no one present at the delivery address, you may be charged a redelivery fee of up to £49.

When signing for delivery, please inspect the goods to ensure the packaging and the products are undamaged. If necessary, refuse the delivery or please make sure you detail any problems on the delivery note.

Please be aware that if there are no lifts at your property, it will be a ground floor delivery. There is an options to have it carried up the stairs but the delivery team charge for this (cash on delivery) as per below:

• 1st-2nd Floor - £20
• 3st-4nd Floor - £40

For special requirements, use the 'Contact us' page to get in touch.

Collection

If you would like to collect from either the Manchester or Lincoln warehouse, please select the option at checkout and we will get in touch with you regarding collection details. If the item is in stock at the warehouse, it can be picked up within 48 hours notice.

Contact us for exact location available. Transfers between warehouses can take up to 2 weeks.

Order Confirmation

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If it is, we will process the charges and submit the order for shipment. If your item is made-to-order or on backorder, we will display the estimated arrival time, usually a few weeks, at the beginning of the shipping tab of the product page (above) or reach out to you via e-mail. If the item is unavailable, we will void the pre-authorization and reach out to you via e-mail.

Order Shipment and Tracking

If your order is in stock and we process the charges to your payment method, it will be shipped and delivered to you within 2 weeks from the date of your order. If out of stock, it will usually take 4-6 weeks to be delivered to you from the factory. You will recieve a 3 hour time slot around 3 days before the delivery day via SMS or email you provided when checking out. If you do not receive delivery information from us within the above timeframe or would just like an update on your order, feel free to get in touch using the 'Contact us' page.