Can I lie flat on my back on the heating pad?
It is not recommended that you use the pad under your targeted body area, as burns or electrical shock could result.
Does the heating pad have an auto shut off?
Yes, the heating pad automatically shuts off after two hours has elapsed.
How long is the cord on the heating pad?
The power cord is 8’ 9” in length.
Does the heating pad have an on/off button for the auto-off or is it always on a two hour timer?
Yes, you may manually turn off the heating pad by pressing the on/off button.
What size is the heating pad?
The heating pad is available in two sizes. The standard size is 12” x 15” and the large size is 12” x 24”.
What is the heating pad made from?
The pad is fabricated from PVC and plastic.
What is the heating pad cover made from?
The cover is fabricated from soft and washable microplush.
Does the heating pad come with a storage bag?
Yes, the heating pad comes with a cotton storage/travel bag.
Can I wash the heating pad?
It is not recommended that you wash the heating pad. Never submerge the pad in water.
Can I wash the cover?
You may machine wash the cover and hang to dry.
Can I use the heating pad in a 220v outlet?
No, the pad is suitable for a 120v outlet only.
How do I use the moisture sheet?
Dampen the moisture sheet and insert with the heating pad into the cover. Do not over-saturate.
Will the heating pad stay in place inside the cover?
Yes, the cover features two snap closures to keep the heating pad from sliding around while in use.
Is the controller easy to use?
Yes, the large button and easy to read setting lights are very easy to see and use.
Will the heating pad drape over my shoulders?
Yes, the pad is flexible enough to contour to your body for targeted pain relief.
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