Humidor Supreme® Wine Cabinet
Shipping
1-2 days to process the order, 3-14 days transit time, depending on where you live.
Warranty Policy
Supreme Humidor have a 1-year warranty upon the original date of purchase. Customer must present proof of purchase in order to take advantage of the warranty program.
Replacement pieces are covered as long as the warranty is still valid on the item (refer to the original purchase date).
If your payment has already been processed, you can still contact us and get your order canceled before it leaves the warehouse. In this case, cancellations are subject to a 6% cancellation fee (exceptions apply such as custom orders, see policies below).
Return policy
For Damages:
- If the product is delivered at your doorstep with significant damages on the packaging, you may refuse the delivery and we will schedule a new one for you.
- If damages on the product found after unboxing, please take pictures and contact us within 24 hours of delivery and we will contact you regarding solution. Please do not throw the packaging materials away as the courier might need to inspect the shipment to get a claim for damages.
For Cancellations & Changes:
- 100% refund on orders canceled before shipment is made. Once shipment is made, customer will be responsible for the shipping costs on canceled orders.
- Within 7 days of delivery, you are allowed to change your order to a product of higher price by paying the price difference. Customer is responsible for the costs shipping the original order back and shipping the new order.
- No returns are accepted after 7 days of delivery.
- No cancellations or returns are allowed on tailor made products.
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