Warranty
Your newly purchased Electric Fireplace Unit is covered by the Manufacture Limited Warranty, subject to Terms and Conditions. View full Manufacture Limited Warranty below.
If you have technical issues with your electric fireplace unit, within the warranty period, please consult your product manufacturer's warranty. You can contact either us at [email protected] or contact the manufacturer of your product. We are here to help you.
Please Click Here for Manufactures Contact Information and to Register Your Product.
Return Policy
At Electric Fireplaces Depot we work with many top brands in the industry and all our products are of the highest quality. We want you to be happy and satisfied with your purchase and enjoy it for many years to come. We offer Satisfaction Guarantee with 30 Days Return Policy. View full Return Policy below.
Passion for Design, Style and People: Electric Fireplaces Depot is a family run business with passion for design, style, people, reputation and longevity. Every single customer matters to us. Our future as a company is built together with all our happy customers. We are building longevity and legacy not just a business.
FREE Shipping: All Electric Fireplace Units we ship for Free anywhere in the continental USA (lower 48 U.S. states).
Sales Tax Savings: You do not pay any sales tax on purchases in the Majority of the States.
Satisfaction Guarantee: At Electric Fireplaces Depot we work with many top brands in the industry and all our products are of the highest quality. We want you to be happy and satisfied with your purchase and enjoy it for many years to come. We offer Satisfaction Guarantee with 30 Days Return Policy. Please contact us for return authorization and instructions within 30days. We ask that you return item in the original packaging, with all original content and in sellable condition.
Lowest Price Match Guarantee: If you find any Electric Fireplace Model that we carry Cheaper Online or Offline , we will match it and possibly beat it (must be sold by the authorized reseller/dealer/distributor of the manufacture or by the manufacture). We reserve the right to verify the authorization of the reseller.
Excellent Customer Service: From the moment you first contact us we will offer you the very best advice and service to find the item you need at the price that fits you.
Authorized On-Line Dealer/Distributor: It is important to purchase from trustworthy source that manufacturers endorse and authorize. We are authorized dealer/distributor of all the brands that we represent. That means that we have direct relationship with each manufacture concerning warranty, regulated pricing and service issues. There are number of unauthorized retailers out there. They cannot provide or guarantee resolutions with warranty and service. It is always safer to purchase and work with authorized dealer/distributor.
Brand Names: At Electric Fireplaces Depot we only work with the best brands in the industry and all our products are of the highest quality. We strive to bring electric fireplace products to fit every taste and like. Call us today or talk to us via our chat and we will help you the best we can.
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