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Additional Info

FAQ

Q- How much is shipping? 
A- We offer FREE standard shipping in the USA, along with Priority Shipping.

Q- How long does shipping takes?
A-

  • Standard Delivery FREE: To USA Only.
  • Priority Shipping: Ships in 1 to 3 working days and transit time takes an additional 3-7 working days.
  • Deliveries are typically made Monday to Friday between 8:00am - 6:00pm
  • Working days are: Monday to Friday (and do not include public holidays or weekends)
  • We do not Ship orders on weekends or holidays. 
  • Shipping: U.S. orders transit time takes within 3-7 days for most products on the store. With delays in shipping worldwide, some products may take 1-2 weeks to arrive.  Feel free to inquire about shipping times for specific products at [email protected].

Q- Where is my order?
A- You can track your order here: TRACK MY ORDER using the tracking number sent to you via email.

Q- What is my tracking number?
A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.

Q - I've lost my tracking number. What can I do?
A: Simply contact us at [email protected] with your full name and mailing address, and we will resend your confirmation number.

Q- How can I make changes to my order?
A- If you need to make changes to your order you will need to contact us within 12 hours of placing the order.

We Can Change 

  • Your delivery details
  • Your name
  • Your email
  • Your phone number

Q- How can I cancel my order? 

A- You must contact us within 12 hours.

    -We cannot cancel your order once it has already been shipped.  

Q - What is your return policy?
A: Items are returnable up to 30 days after purchase.

Q - Who do I contact if there's something wrong with my order?
A: If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to [email protected]

We look forward to serving you!

Tradition Modern

3370 North Hayden Road, #123-702, Scottsdale Arizona 85251, United States

[email protected]

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