Privacy Policy

Last Updated: May 20, 2023

This privacy policy (Policy) describes how Mixed Reality Systems, Inc. dba Knoxlabs and its related companies (Company) collect, use and share personal information of consumer users of this website, htttps://www.knoxlabs.com (the Site), and the NokNok applications hosted in the Meta Quest App Store, https://www.oculus.com/experiences/quest/3635755913146263/ and the Meta Rift Store, https://www.oculus.com/experiences/rift/4140247692712424/. This Policy also applies to any of our other websites that post this Policy. This Policy does not apply to websites that post different statements.

WHAT WE DO NOT COLLECT

Screen Content. We will not record your screens nor push any screen content to our servers. All of your screen content is 256-bit encrypted end-to-end and only visible to you and the peers you allow (direct peer-to-peer screen-sharing) on the local networks for the devices you first give permission to.

Audio Content. We will not record any audio coming from your computer/headset nor push any audio content to our servers. All of your audio content is 256-bit encrypted end-to-end and only audible to you and the peers you allow (direct peer-to-peer conversations) on the local networks for the devices you first give permission to.

WHAT WE COLLECT

We get information about you in a range of ways. Information You Give Us. We collect your username as well as other information you directly give us on our Site and desktop Agent. Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Site.Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, how long you spent on a page, access times, Computer hardware specifications and information about your use of and actions on our Site.

Cookies. We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.

NOTE: We will never sell your data. Our business model is on our pricing page.

USE OF PERSONAL INFORMATION

We use your personal information as follows:

• Operate, maintain, and improve our sites, products, and services.
• Create, manage, and authenticate your account.
• Conduct internal research and development.
• Respond to customer service requests.
• Debug our services.
• Complete the transactions you request and perform our contractual obligations.
• Send you technical notices, updates, security alerts, invoices and other support and administrative messages.
• Communicate with you about products, services, offers, promotions, and events, and provide other news and information we think will be of interest to you (for information about how to opt out of these communications, see “INFORMATION CHOICES AND CHANGES” below).
• Monitor and analyze trends, usage, and activities in connection with our services.
• Protect the rights and property of Immersed, customers, and others and comply with our legal obligations and to enforce our agreements, policies, and terms of use.

We may use each of the categories of personal information we collect for all of the uses described above.

SHARING OF PERSONAL INFORMATION

We may share personal information as follows:

• We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.
• We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
• We may share personal information for legal, protection, and safety purposes.
• We may share information to comply with laws.
• We may share information to respond to lawful requests and legal processes.
• We may share information to protect the rights and property of Immersed Inc., our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.
• We may share information with those who need it to do work for us,
• We may also share aggregated and/or anonymized data with others for their own uses.

INFORMATION CHOICES AND CHANGES

Our marketing emails tell you how to opt-out. If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.

You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.

You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.

DATA DELETION

If a user wants to delete their data, they can reach out to [email protected] and we will process their request.

CONTACT INFORMATION

We welcome your comments or questions about this privacy policy. You may also contact us at our address:

Mixed Reality Systems, Inc.

600 Sonora Avenue

Glendale, CA 91201

Changes to this Privacy Policy. We may change this privacy policy. If we make any changes, we will change the Last Updated date above.