SHIPPING POLICY
All purchases are shipped from our warehouse in New Delhi by reputed courier agencies.
The shipping charges on the website as per actuals and no surcharge is added to the same.
Please allow the following number of days from receipt of your order
7-14 business days for domestic delivery
14-21 business days for international delivery (PS: international deliveries maybe subject to customers duties that the customer will have to pay to receive the package. We only charge shipping fee and not customs)
Order deliveries will be made between 9 am – 8 pm Monday – Saturday.
Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbour, etc.
KIKGERM takes no responsibility for goods signed by an alternative person.
KIKGERM is not responsible for damage after delivery.
All claims for shortages or damages must be reported to customer service on the day of delivery.
Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.
In case you wish to know our replacement and refund policy, please email us at [email protected]
