WHERE ARE YOUR PRODUCTS LOCATED?
• Most of our products are shipped from the United States although we do have some items that ship directly from Canadian based warehouses.
WHAT'S THE COST WHEN SHIPPING TO CANADA?
• Free. We offer free shipping to the US & Canada. There is no additional charge for shipping at checkout. Here's a complete list of products with free shipping to Canada.
IS THERE ANY ADDITIONAL COSTS?
• Not by Find Your Bath. Anytime you import items from the US to Canada, the items pass through customs. The Canadian government charges an import fee between 25% to 30% based on your purchase price. When it is time to make the payment for the import fee, the border officials will coordinate directly with you. This means your payments is made directly to the Canadian-government border officials (not Find Your Bath).
I DON'T KNOW ANYTHING ABOUT BRINGING ITEMS INTO CANADA. IT SEEMS COMPLICATED...
• Don't worry, we got your back! We have a dedicated customs agent with a 100% import success rate. We'll take care of everything so your item is delivered to your home without the complicated mumbo-jumbo.
CAN I PAY USING MY CANADIAN BANKING CARD?
• We accept all major payment provider like Visa, MasterCard, American Express, PayPal & more.
HOW LONG DOES IT TAKE TO ARRIVE AT MY HOME?
• On average, once your order has shipped, it'll arrive at your address in 4-10 days.
ONCE SHIPPED, HOW WILL I KNOW THE PROGRESS OF MY ORDER?
• We'll be providing you with a tracking number that automatically updates you via email or text message. You can always ask our customer support regarding your order or delivery status.
MY QUESTION WASN'T COVERED...
• Come on back to FindYourBath.com and use our Live Chat to get all your questions answered straight away!
ORDER CANCELATION REQUEST
• If you need to cancel your order, please review the terms for cancelation and request your order cancelation here.
