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FAQ

 

My product has arrived defective. How can I get a replacement?

We want you to enjoy your Closca products as soon as possible. In case your order has arrived defective, you can contact us through the web form and we will contact you to solve your problem as quickly as possible.


Are Closca helmets safe?

Completely. Our helmets are approved for both European, American and Asian legislation. In the event of a collision, the helmet distributes the impact energy around the surface to reduce its speed. Closca folding helmets comply with European and American safety regulations: Europe and Asia: EN 1078 USA and Canada: CSPC


What material is the Closca Bottle made of?

They are made of borosilicate glass, one of the strongest and resistant glasses on the market. The Closca Bottle is free of bisphenol (BPA Free), a toxic chemical found in many plastics.


What capacity does the Closca Bottle have?

The Closca Bottle has a capacity of 420 ml - 14.2 oz. We have good news: you no longer need to carry large amounts of water. Our Closca Water app provides you with a list of the closest places where you can refill the bottle for free and will also reward you for doing so.


What material is Closca Bottle Wave made of?

It is made of stainless steel and completely free of BPA, phthalates and toxins.


What is the capacity, size and weight of Closca Bottle Wave?

Closca Bottle Wave comes in two sizes: 20cm x 7cm (450ml) and 25cm x 7cm (600ml). Its approximate weight with packaging is 350gr for 450ml and 390gr for 600ml.


What temperatures does it support with its thermostat function?

The Closca Bottle Wave thermal function supports temperatures between 10 and 90 degrees Celsius.


What's the Closca Water App?

The Closca Water application shows you the nearest quality water points where you can refill your bottle. It allows you to add other fountains, evaluate the ones you use and publish the information on your profile, which helps us grow our plastic-free community.


Any question?

You can contact us through our contact page! We will be happy to assist you.

[email protected]




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