Contact
We'd love to hear from you! Please email us at [email protected] We'll return your email within 48 hrs!
Sizing
Each style runs a bit differently. We've listed sizing details within most item descriptions. If you still have a question- send us an email! Include a link to the style you are interested in, along with your sizing details (i.e. "I'm usually a Med." or "I like things more fitted/less fitted") We will help you find the perfect fit! [email protected]
Shipping
Free shipping in the USA on orders over $50! $5 flat rate on orders under $50! Orders typically ship within 2-4 days. You will be emailed tracking when order ships.
Please note- there may be shipping delays that are not in our control. As a VIRGO, I WISH we could control this- but you know. Please show grace, as we are all doing the best we can. We ask our Angels & Guides to assist in your package delivery- they work overtime! :)
Due to very long shipping delays and many lost packages, we are currently only shipping to the USA.
Gift
AWE! How sweet of you! If you are giving/sending PJ as a gift-- let us know! Want to include a special note? Send us an email or include instructions in the "note" section at checkout.
Returns, Refunds & Exchanges
All purchases must be returned in their original condition (unworn with original tags attached) within 14 days for a full refund or exchange. We promise to make the process as easy as possible.
If you wish to return an item, please email us at [email protected] & include the reason for your return & tracking number- so that we keep an eye out.
Additional non-returnable items:
- Gift cards
- Final Sale Items
- Custom Orders
Picasso Jasper
Attn: Returns
453 Columbia Road, 2nd Floor
Hanover, MA USA 02339
Shipping costs are non-refundable. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
If items are eligible, the refund, store credit or exchange will be processed, and a credit will be applied to your credit card or original method of payment, within 4-7 days. If you have questions or to check the status of the return, please contact us at [email protected].
Wholesale
We are looking for amazing partners! If you are interested in carrying Picasso Jasper in your boutique, yoga studio, spa or fitness facility-please email is at [email protected] & include the name & location of your store. OR- shop us on Faire!
Press, Marketing, Bloggers & Social Media Contact or
Interested in getting your products or services in the hands of our subscribers?
If you are interested in featuring or partnering with us- we'd love to chat! Send us the details! [email protected] & we'll send you our press kit- which is crazy impressive!
