Can I return my order? How can I do it?
- Sure! you can return your order.
- Please, register your return / exchange request here within 30 days of receiving your order.
- Send the items back with a trackable shipping service, in unused conditions, and if possible with their original packaging.
- US buyers can use prepaid shipping labels for a flat rate of $2.90.
- Non-US buyers are responsible for return shipping costs, and any customs fees if applicable.
Christmas season extended return policy
Orders placed between November 15th and December 15th are eligible for a return until January 31st.
When will I receive my refund?
- Once we receive your order back we will process your return within 14 days.
- We will refund the purchase amount to the original form of payment.
What items can I return?
We accept returns on all our jewelry, except on customized pieces.
You may consult the section Return Policy from our Terms of Use for detailed information.
