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FAQ

How soon should I receive my order?

You should receive your order within 5-10 days once the order has been processed, which can take up to 3 business days. Items that require freight shipping may take longer. Read more about our Shipping & Returns policy.

Do you provide a tracking number?

Yes, you should receive your tracking number within 24-48 hours on all business days once the order has been processed, which can take up to 3 business days.

Do you accept returns?

Yes, however you may be subject to a $20 fee. Please read more about our Shipping & Returns policy. 

How do I set up my humidor?

If your humidor doesn't come with instructions, you can read about the process here.

What type of humidor should I get?

There are a number of factors to consider, but we have outlined the different types here so you can decide where your needs fall.

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