Q. Is it possible to remove the device? (Anti-theft)
A. The main screws used to attach the unit are anti-theft bolts. Also, the wiring is pulled inside the vehicle (power supply) so it cannot be easily removed.
Q. What is the size of the connecting pole joint on the back of the unit?
A. SΦ17mm. *Please note that this is a specially designed lens and cannot be used with mounts from other companies.
Q. Is it possible for people who are not good at machine work to "install it themselves"?
A. They explained to me how to install it.
Q. Is it okay to install this on vehicles with a lot of vibration, such as big singles?
A. The joint of the main body has a three-axis float structure, so it is resistant to vibration. *Caution* Please check regularly for any looseness or rattle on all vehicles.
Q. Is it okay to install it together with ETC or USB power supply?
A. There is no problem as long as the unit's operating current is 12V~18V and its operating voltage is 0.6A.
Q. How far away can I place my smartphone?
A.The guideline is within a radius of 5m from the center of the unit.
Q. Is the product waterproof? Will it break in the rain?
A. No problem. *The main unit and accessories are waterproof (IP68).
Q. Can I use a motorcycle battery charger with the product installed?
A.You can use the product while charging the motorcycle battery.
Q. Is the LCD screen difficult to see on bright, sunny days due to reflections and glare?
A.This product uses a 5-inch IPS LCD touch panel, with HD image quality and a maximum LCD brightness of 1,200nit, which makes it resistant to whiteout and provides good visibility from any angle, day or night.
Q. Can I use it without any problems on a hot day? (For example, it may not be usable due to high temperatures.)
A.The operating temperature is -20°C to 70°C.
Q. 日本国内のwifiに関する技適が取得できましたか?
A. 技適マークを取得済み。ご安心ください。
Q. ペアリングが出来ません
A. 本機FW、スマートフォンOS(Android·los)を両機共にペアリングを削除してから再接続を試みてください。(AndroidAutoはアプリを最新の状態に更新して下さい。)※Android11以上、IOS13以上が最低使用条件となります。