Shipping policy
For deliveries within the UK, I aim to dispatch non personalised items ordered before 2.30pm the same working day or at busy times, this timescale may be extended to the next working day.
For personalised items please allow 2-3 working days (excluding weekends) for your items to be embroidered before being dispatched
Could you please ensure you have entered the correct delivery address and postcode as Nana B Baby & Childrenswear Boutique cannot be held responsible for failed deliveries due to incorrect delivery details being entered. Any such claims due to the wrong delivery details being entered will be rejected.
At times we offer free Royal Mail 48 postage for UK Mainland and orders over £50, If you need to return an item under this offer and it takes the value of the remaining order under the £50 threshold then postage costs of £3.49 will be deducted from any amount to be refunded.
We will package and post your items to ensure your product reaches you in a perfect condition.
Your order will only be shipped once payment has been approved.
International Delivery (Outside UK) please contact us for a quotation and timescale for delivery
A signature will be required upon receipt
