Haiku Designs Accessibility Statement

Updated: September 20, 2023

Accessibility Assistance

If you have difficulty using or accessing any element of this website, please feel free to call us at 800-940-5490 or email us at [email protected] and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).

Introduction:

MetaCommerce and its subsidiary companies (Haiku Designs, LLC; Discount Tackle™, LLC; Departure Outdoors^®, LLC, etc) are committed to providing equality of opportunity to persons with disabilities, including equal access to its website(s). Accordingly, this statement on Website Accessibility has been published to provide information regarding our accessibility efforts and how to communicate any accessibility issues discovered while using any of our web pages.

Please be aware that this policy is a document that is subject to change over time as our applications, infrastructure or website changes, or as applicable legislation changes. We will do our best to provide opportunities for education and communication whenever changes to the policy take place.

Our Accessibility Goal:

We are committed to ensuring equal access to our websites.  Our goal is to provide a positive customer experience to all our customers, and we aim to promote accessibility and inclusion.  Our goal is to permit our customers to successfully gather information and transact business through our website.  Whether you are using assistive technologies like screen readers, magnifiers, voice recognition software or captions for videos, our goal is to make your use of our website a successful and enjoyable experience.

Policy Statement:

To the extent that we are able, we will utilize web page designs that are consistent with the W3C's Web Content Accessibility Guidelines 2.1 (WCAG) Level AA as well as leverage Accessibility technology where possible. We’d like to be reasonably compliant with WCAG 2.0/2.1 Level AA, but more importantly, provide accessibility to the individuals who need it.  On a periodic basis, we will also review our website for compliance.

Feedback:

Please be aware that our efforts are ongoing while technology is constantly changing. While we always intend for our sites to be fully compatible, if you ever experience issues, please call us at 800-940-5490 and we’ll do our best to help you over the phone until the issue is fixed.  Emailed complaints regarding accessibility of the MetaCommerce family of web pages should be directed to [email protected].  Any feedback and suggestions on how to improve the accessibility of our website is welcome.