We offer FREE EXPRESS SHIPPING Australia wide on all orders $100 and over
All Orders Under $100 Will Incur a $12.30 Express Shipping Fee
We ship all Australian deliveries via Australia Post Express Post service
Australia wide deliveries should be received within 1-3 business days of dispatch
DELIVERY DELAYS - All Australian carriers are experiencing delivery delays due to the COVID-19 crisis. Lux Brows Au will continue to dispatch orders the same or next business day but we have no control over delivery delays with carriers once orders are dispatched.
International Shipping
All our Website pricing is in Australian dollars (AUD). All orders are charged in AUD and may be converted into your local currency by your payment provider.
Upon arrival into your country your order may be assessed by the local customs authorities to determine any local duties, taxes or fees payable. Lux Brows Au has no control over these fees and if unsure we recommend checking with your local authorities before ordering as you will have to pay any duties and taxes applicable to them before they release your parcel for delivery.
PLEASE ALLOW FOR ADDITIONAL PROCESSING TIME DURING SALES / PROMOTIONS
RETURNS & EXCHANGES
We do not refund or exchange items if you change your mind or have incorrectly purchased an item.
We are unable to accept any returns or exchanges on makeup, cosmetics,Lashes, beauty products or skincare due to hygiene reasons.
Faulty Products
If you have received a product that is faulty or damaged please contact us within 7 days of receiving your order with photos and details of the problem If the items are found to be faulty we will organise a Replacement
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