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Wholesale FAQ

Wholesale

How do I signup for the online wholesale portal?

To sign up for wholesale, you would need a valid Sales Tax Resale Certificate for the current year. If you have this, follow the instructions below to sign up for the wholesale portal.
  1. Click on Wholesale portal tab on the menu. 
  2. Click Sign up for wholesale. 
  3. Fill out the form. Once completed, you will be sent an email about customer account activation. You will then be asked to create a username and password. 
*Please note, that if you had made an account not through the wholesale login portal, but instead went directly to the account icon on the top left side of the website, then you have created a retail account instead. To know if this is the case for your account, it will say that your "account already exists" when trying to sign up for wholesale. 
Please message us at [email protected] to help get this corrected for you. 

When can I start ordering wholesale?

You can start ordering as soon as you get your online wholesale portal account established. Meaning, as soon as you create your username and password!

I'd like to purchase wholesale, not through the online wholesale portal, how do I sign up for wholesale this way? 

If you'd prefer to not order from the online wholesale portal, you can email us at [email protected] with a copy of your resale tax certificate and we can get you set up for instant ordering. You can email your order to us at [email protected]. We can take phone call orders too but prefer email communication better as it's easier to manage orders that way. 

Do you have a wholesale minimums? 

For walk-in customers, we have no minimum as of yet. For online orders, and in-person pickup/carrier pickup, we have a minimum of 1 case, half or full. For carrier pickups that would like their order to be boxed, would need a 1 full case minimum. 

Do you offer USPS/Ground UPS delivery options? 

Yes we do! Although shipping with domestic mail carriers might be a little rougher with handling, we will always try to pack the plants as best we can for shipping. If you ever have a problem with your order upon delivery, don't hesitate to contact us at [email protected].

How many days before we pick up the plants do I need to place the order?

We can have your order ready next day as long as you place an order by 5PM the previous day. This will ensure enough time to confirm your order and have it ready on time. When checking out a wholesale order online, please leave a note with what date you would like to receive your order, and the method of pickup, whether it's in-person, local delivery, or private carrier/USPS/Ground Shipping. 

Payment Options

Pay Later Option

We allow a maximum of 30 days to pay for an order if you select Net 30 Check-out on our online wholesale portal. We also accept Net 30 payment terms for an order through in-person pickup, local delivery, and private carrier pickup. 

We do not allow Net Term 30 for orders that are needed to be shipped through UPS/USPS ground since shipping would need to be paid in advance. 

How can we pay for an order?

When you place an order through the online wholesale portal, you can pay directly online through the email invoice that is sent after placing your order. 

If you are paying for an order placed through e-mail, phone call, in-person, or through our online net 30 payment terms, then you can send us a check to the order of "Harmony Foliage" for the total amount on your invoice. You can send your check through mail to the following address:

Harmony Foliage

30900 County Road 437, 

Sorrento, FL, 32776

If you'd prefer not to send a check, you can send payment through PayPal stating your invoice number to the following email: [email protected]

 

 

 

 

 


 

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