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FAQ

What are your business hours?

  • Monday - Friday| 9am - 6pm (As of 5/1/23)

Do you offer local store pickup?

  • Yes we do! We love to see our customers. You can find all the local pick up info HERE

What is your turn around time?

  • DTF transfers for our local customers are ready within 1 business day. Shipping orders are ready to ship in 1-2 business days.
  • UV DTF Transfers have a 3-5 business day TAT.
  • All ready to ship items like tumblers, accessories and non custom items ship out within 1-2 business days. 
  • Typically acrylic, wood and sublimation prints have a 2-3 day turn around time. 

Do you offer customs?

  • Yes we do, they can be found HERE

What is DTF?

What are gang sheets?

  • We've broken down for you what a gang sheet is HERE

How do you make a gang sheet?

  • Let our Auto Gang Sheet Builder do all the work for you. Try it out HERE.
  • We've broken down the steps of making a gang sheet for you HERE

What are the pressing instructions for your DTF transfers?

What size transfers should I order?

  • You can find the recommended sizes HERE.

If I have questions what is the best way to reach you?

  • Email is the best way to reach us, we respond within 24 - 48 business hours, please make sure to check your spam folder for a reply if you don't see one. We can be reached at [email protected].  If you need immediate assistance, you may call us at (904) 579-3058

Check out our Blog Section for more helpful information. 

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