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Returns + Exchanges

Online Return Portal

If your purchase didn’t work for you, that’s okay. We accept store exchanges or issue store credit minus shipping costs for unworn, unwashed merchandise with original tags attached within 14 days of your order date.

All sale items are FINAL SALE, they are not eligible for refund, exchange or store credits.

Certain products may not be eligible for returns, these items will be labeled as FINAL SALE in the products listing.

Return Address:

Attn: Returns (or Attn: Exchanges)
HOUSE NO.23
1347 LOMA AVENUE
LONG BEACH, CA 90804

We will only accept returns of items purchased from houseno23.com. House No.23 items purchased from a 3rd party retailer must be returned through their channels.

Always feel free to email [email protected] if you have any questions, comments, or concerns. We appreciate any feedback you may have. 

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