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FAQ

DELIVERY PROCESS
Once you have placed your order, you can get your order 6-7 days. Furniture and Embroidered articles take 10-15 days.


WILL I RECEIVE THE SAME PRODUCT THAT I SEE IN THE PHOTO?
YES, will be same, color can be little different due to colors on your digital devices appear slightly different they actually are.

HOW CAN I BE SURE THAT I'VE MADE MY PURCHASE CORRECTLY?
Once you have placed your order, you will receive a confirmation email and call as we as sms.  If you do not receive any of them, contact our customer service

CAN I KNOW WHAT IS THE STATUS OF MY ORDER?
You can contact us through whatsapp, e-mail or you can call us.

WHAT PAYMENT METHOD CAN I USE TO MAKE MY PURCHASE?
We offer the following payment methods:
Cash on delivery
Bank Transfer
Easypaisa, Jazz cash

WHAT ARE THE DELIVERY CHARGES?
Delivery charges are applied (Rs 200)below Rs 2000/- purchase.

HOW MANY TIMES WILL THE COURIER AGENT ATTEMPT TO DELIVER MY ORDER IN CASE I AM UNAVAILABLE TO RECEIVE IT?
Our delivery agents make three attempts to deliver a parcel. Kindly ensure that the address, city, area and phone number  is mentioned clearly while placing an order. On the third failed attempt, the item will be returned to us.

CAN I PLACE THE ORDER ON SOCIAL MEDIA?

Yes, definitely you can
Drop us a message and a representative will take your order.

CAN I DO CUSTOMIZATION?
YES,  Mention your desired measurements in order notes or leave us a message on our social media. customize order payment will be in advance.

CAN WE CHECK THE PRODUCT BEFORE DELIVERY?
Unfortunately it does not comply with the policies of the courier services. Hence, it's not possible.

WHAT HAPPENED IF I GET THE MISSING PRODUCTS
In case of missing products, leave a message on social media. you will get the missing item within few  days.

WHAT IF I AM NOT SATISFIED WITH THE PRODUCT?
If you are not satisfied with the product you can return or exchange with any other article.

DO YOU HAVE REFUND POLICY?
We will refund your money provided if product returned by customer is intact and not used.

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