Welcome to our website.
If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Megmeister’s relationship with you in relation to this website.
The owner of this website is Megmeister whose registered address is 2 Stable Close, East Bridgford, Nottingham, NG13 8LY. Our company registration number is 09322704, registered in England.
The website contains material which is owned or licensed to us. The material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Your contract for purchases made through www.megmeister.com is with Megmeister.com and you undertake that all goods ordered by you are for your own private use and are not for resale.
All details you provide to www.megmeister.com for the purpose of ordering or purchasing goods are true and accurate in all respects and the credit or debit card you are using is your own.
Every care has been taken to ensure that the descriptions and specifications of Megmeister products are correct. The colours shown on our website are a close representation, but slight variations in the actual product colours may occur due to the calibration and settings of individual screens.
The collection and storage of personal information submitted to Megmeister is governed by the UK Data Protection Act (2003) and by our Privacy Policy.
REGISTRATION
By registering with Megmeister you will be able to view, track and manage your orders, including arranging a return or exchange. You will also be able to store payment details on our secure server which will make checking out much quicker and simpler. It is not necessary to register and you can place orders as a guest if you wish.
ORDERING
Orders on the Megmeister website are subject to stock availability. Items added to your basket on the site will not be reserved for you and are available for sale to other customers. When you have placed your order on the website, stock will be reserved for your purchase. However, sales will not be finalised until payment is successfully taken and the order is dispatched from our warehouse.
PRICING
All UK pricing is shown inclusive of tax. Orders from the Channel Islands will have this tax removed from their order total at the checkout, once a valid delivery address has been confirmed. If your delivery address is outside of the UK, you may have to pay import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note, customs policies vary widely from country to country.
PAYMENT INFORMATION
Megmeister accepts the following methods of payment:
Gift vouchers and Maestro (Euro only)
You will be charged for your order on dispatch of goods, and are subject to fraud checks and checks by the card issuer.
All payments made on the Megmeister website are encrypted using secure technology and your card details are not retained or visible to Megmeister employees. All stored card details will be stored securely on Cybersource’s secure servers.
By submitting your order on our site you are confirming that you are the credit/debit card holder. We reserve the right to refuse payments and orders for customers who are under 18 years of age.
ORDER CONFIRMATION
When you process your order you will automatically receive an email confirmation of your order. We will then notify you by email once your order has been processed and advise of dispatch details.
EXCHANGES
If you would like to make an exchange on an item you have purchased, please follow the steps in the section “How to make a return”. The cost of posting the exchange items must be bought by the customer and we advise you get proof of postage. If the customer fails to return the goods to us by a “recorded delivery” system such as Royal Mail Recorded Delivery Service, that ensures it can be traced at the point of posting and arrival at destination, Megmeister cannot be held liable to exchange the goods without proof that the goods have been received by us. Please ensure you quote your order number on all correspondence when returning goods.
MEGMEISTER RETURN POLICY
We want you to be delighted with your purchase, so if for any reason you are not 100% satisfied with the products you may return them to us within 28 days for an exchange or full refund. We only ask that the goods are in a saleable condition and are unworn, unwashed and in their original packaging (where appropriate), with labels attached and product tags intact.
Megmeister reserves the right to refuse a refund or exchange if the goods returned are deemed to be damaged through no manufacture fault, been worn or washed or tampered with in any way. Please see the “how to make a return” section.
FAULTY GOODS
Megmeister is committed to excellence and the quality of our products. However occasionally faults do occur during the manufacturing process, and should your goods suffer a fault of this nature, we will exchange or refund you fully subject to receiving the faulty goods back for validation of the fault. Megmeister reserves the right to refuse an exchange or refund if it is clear that the fault is not a manufacturing fault but one caused by wear and tear.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
