Shipping Policy 

All orders above 50 USD are shipped free of cost.

All in-stock items are shipped via UPS within 48 hours of receiving the order. Items purchased during weekend may take up to 72 hours. During promotions and holidays, this might be subjected to extension due to high volumes of shipping. Our warehouse ships Monday through Friday. If you have any questions on your order or shipping in general, please reach out to us at [email protected]. 

Occasionally items may be temporarily out-of-stock or back ordered. You will be notified in either instance and will be provided an approximate date of shipment. Any shipping delays will be communicated to you at the time of your order. Should there be any unexpected delay thereafter, we will notify you within 10 days of placing your order. 

If you have any questions or concerns regarding shipping your order, our Customer Care Specialist will be happy to assist you. Please feel free to contact us at [email protected] . We are here to help you Monday through Friday, from 8 am - 5 pm PST.

Canada Orders

All our products ship from within the US. Our in-stock items can be shipped to Canada via International carriers. Note that brokerage fees, import taxes and/or duties may be assessed by the shipping carrier, and are the responsibility of the customer. Your order should arrive approximately 7-12 days from the time of delivery.

International Shipments

We do international shipping outside of US as well. Please contact us at [email protected] for any inquiries.

Damage in Transit  

In case you received an item that was damaged, please notify us within 48 hours of delivery and will take care of it immediately. Please send an email to us at [email protected] with photos and explanation of circumstances. Once reviewed, we will get the replacement on its way to you as quickly as possible. 

Defective Items  

All our products are handcrafted and made to show desirable imperfections, a hallmark of handmade products. Nonetheless, if you feel there is a defect or flaw, please reach us at [email protected]  within seven (7) days of delivery receipt. Please be sure to include pictures. Once reviewed, we will notify you of next steps. Without order receipt, we are unable to exchange or return items. 

Return Policy

We make returns super easy!

If you are unhappy with your purchase or find any irregularities, items can be returned within 14 days of DELIVERY, in original condition and packaging, for a full refund of the item amount, less shipping charges and a restocking fee of $7, credited back to the original form of purchase within 5-7 business days.

Returning Items

In order to best serve you please follow the instructions below:

Please email us at [email protected] with the following information:

• Your Order number or Tracking number of your shipment
• Item # / Item name
• Condition of the item (ex: Brand New Sealed, Open Box New, Used, Defective)
• The reason for your return
• Please indicate whether you would like an exchange, store credit or a refund.