Our return policy is 30 days from purchase. You can return items for store credit exclusively within this timeframe. If 30 days have passed since your purchase, regrettably, we cannot provide you with credit or an exchange.
To qualify for store credit, your item must remain unused and in the same condition as when you received it, and it must be in its original packaging.Certain types of products cannot be returned. Gift Cards, for instance, are non-returnable.
To initiate a return, you'll need to provide a receipt or proof of purchase.
Items not meeting these criteria, such as those in altered condition, damaged, or with missing parts not attributable to our error, will not be eligible for return.
Refund and Credits
Upon receipt and inspection of your returned item, we will email you to confirm its arrival and notify you of whether your refund has been approved or declined. If approved, your refund will be processed, and a credit will be automatically applied to your credit card or the original method of payment within a specific number of days.
Late or Missing Refunds
If you haven't yet received your refund, please first check your bank account. It may take some time before the refund is officially posted. If the refund is not in your account, contact your credit card company, as there may be a delay. You can also reach out to your bank, as there is typically some processing time involved in refund postings. If, after completing these steps, you still haven't received your refund, please contact us at [email protected].
Sale Items
Only regularly priced items are eligible for refunds; unfortunately, sale items cannot be refunded.
Digital Items
Digital items are not eligible for refunds.
Exchanges
We will only replace items if they are defective or damaged. If you need to exchange an item for the same product, please send us an email at [email protected].
Shipping
Free Shipping coupons apply exclusively to standard shipping; upgraded shipping is not applicable.
You are responsible for covering the shipping costs for returning your item, and these costs are non-refundable.
The time it takes for your exchanged product to reach you may vary depending on your location.
For items valued over $75, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee the receipt of your returned item without these precautions.
