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Shipping Policy

Shipping Policy

Shipping Policy

Shipping Costs

Shipping is free worldwide over $50 CAD, otherwise, it's a $5 CAD flat rate.


How Do I Track My Order?

You'll receive an email with tracking link when we ship your order.


Processing Times

All orders are processed within 24-48 hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.


Shipping Times

Please use the table below for shipping time estimates based on your location. All orders are shipped from Ottawa, Canada.

COUNTRY
SHIPPING TIME

CANADA
METRO: 3-7 DAYS REGIONAL: 5-10 DAYS
UK
5-15 DAYS
USA
5-15 DAYS
EUROPE
10-20 DAYS
REST OF WORLD
10-30 DAYS

*TRACKING:  All items are sent via tracked, registered post (Canada Post for Canada, USPS for USA, and DHL for rest of world)

**RETURNS: Silvi will reimburse shipping cost of up to $10 CAD for returns outside of Canada


***Days = Business Days

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