To Exchange / Return your item please follow the below instructions.
Every product you order here is an individual item, printed on demand to avoid wastage and manufactured by hand for you. Please check the size and fit guides carefully before placing your order. If you have any questions prior to ordering, please do not hesitate to get in touch.
Returns
We accept returns on products which were shipped out by us and if the item is faulty due to an error on our end (e.g. wrong item or low quality item). We DO NOT accept returns for products which are not broken or delivered incorrectly.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, please click the link below to go to the Return Centre.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a 24 hours.
Late or missing refunds (if applicable)
In case your refund payment hasn't reached your account after 24 hours (from the time we confirm the initiation of refund transfer) please contact your credit card company- it may take some time before your refund process is complete. Next contact your bank- there is often some processing time before a refund is delivered to your account.
Customers are responsible for the return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.
If you wish to request a return or an exchange, please use a return Centre link below.
Please click the link below to go to the;