- Some courier companies consider live plants as live stock and are mentioned on the list of prohibited shipping goods - please confirm with your chosen company with regards to their policies on this prior to placing your order
- We cannot be held responsible for any damages or losses - ie. pay for insurance on your parcel once it has left our premises
- By our policy - we take every measure to keep the plants safe during the journey - thus the standard measures of couriered plants will be taken - plants will be unpotted and sent barerooted to minimise damage during shipping - you will get your plant wrapped in moist paper towels and bubblewrapped, along with the correct growing media, a plant pot , a care card and repotting instructions
- The standard shipping procedure applies - Should your payment clears before 17h00 on the day you order, your plants will be packed and ready to be sent the next indicated Shipping day
- The courier service should be arranged for collection from our premises on our shipping days - Monday, Tuesday or Wednesday before 13h00 (I work shifts and there isn't always someone to hand over a parcel)
- A handling fee of R8.00 per item will be added to the total of your order
- To arrange please contact us at [email protected]
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