Shipping
- Shipping Method: We offer worldwide shipping. In the UK, we provide FREE SHIPPING on all orders through Royal Mail 1st Class, with an estimated delivery time of 1 to 3 business days. International shipping options and costs are calculated based on order weight and destination.
- Order Processing: We aim to process and dispatch orders on the same day they are received, ensuring a swift delivery.
- Tracking: You will receive tracking information via email once your order is shipped, allowing you to monitor its progress.
Returns
- Return Period: We accept returns within 30 days of the purchase date. To be eligible for a return, items must be unused and in their original condition, with all tags and packaging intact.
- Initiating a Return: To initiate a return, please contact our customer support team with your order details. We will provide you with instructions on how to proceed.
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part.
- Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment.
