Shipping:
While we try our best to ship your orders within two business days after payment is cleared, there could be circumstances when we are unable to do so. In such an event you will be informed of estimated shipping date. All orders are subject to availability and the shipment could be delayed based on that. In such a case we will contact you and get further instructions.
We ship through reputed couriers. Order number and other details will be provided to you through email after the order is shipped.
Octroi if applicable in your city is not included in the basic price, the buyer has to pay when demanded by the courier company at the time of delivery.
FREE RETURN POLICY
We offer you complete peace of mind while ordering at Medineeds.in – you can return all items within 7 days of receipt of goods.
If you are not satisfied with what you have bought or you have received a defective/damaged product we’ll take the product back within 7 days from the date of delivery.
Please ensure however that the product is unused and the tags, boxes, and other packaging remain intact. In case the return is found ineligible for a refund, we’ll not accept the product and courier it back to you. Please note that returns are subject to the availability of the particular product.
What You Need To Do-
The product must be in an unused condition and in original packaging
Request a Reverse Pick Up by calling us on our Helpline: +91 9782560560 or mail us at info@medineeds.in
Keep the parcel ready with the Return Form pasted on it. Please make sure that you enter the reason for returning the product, type and your details, along with the Order ID and the RP ID provided to you.
We will schedule a reverse pick up and our courier partners will pick up the package from your address. Or you can ship the product yourself and get the cost you incurred in sending us the package as a discount in your next purchase.
The following shall NOT be eligible for Return or Replacement:
Damage due to misuse of the product
Any consumable item which has been used or installed
Products with tampered or missing serial /UPC numbers
Any damage/defect which is not covered under the manufacturer’s warranty
Any product that is returned without all original packaging and accessories, including the box, manufacturer’s packaging if any, and all other items originally included with the product (s) delivered
Our Category-specific policy is as follows: Personal Care Category- Diapers are not eligible for a return, Diagnostic Care Category- Test Strips, Lancets are not eligible for a return, Healthcare Beds, Wheelchairs and other bulky items are not eligible for return
Some special rules for promotional offers may override “Medineeds.in 7 Days Return Policy”
Service:
We stand behind our products. Please contact us at 9782560560 | 9782560560 – Monday-Saturday, 10 a.m. to 6 p.m. or email us at info@medineeds.in and we will be glad to help you in case of any problem.
Privacy:
We keep our customers’ information private and confidential. We ensure strict measures to protect all your information. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personal information. The computers/servers in which we store personal information are kept in a secure environment.
Security:
This is a Digicert secured site and all credit card payments are accepted on our secure server. Please be assured that all your transactions are safe. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page/our Checkout page where we collect your credit card information.
Terms of Use:
Legal requirements compel us to advise you to review our terms of usage that will govern the use of our site for the purchase of goods. In accessing, browsing, and using this site, you have acknowledged that you have read, understood, and agreed to be bound to these terms.
All information contained within this site including but not limited to all images, graphics, writings, and other materials that appear within is the sole property of Medineeds and its subsidiaries and affiliates, or their respective owners. This site and its contents are provided on an “As Is” basis by Medineeds. Prices and availability are subject to change without notice.
Liability Disclaimer:
At no time shall Medineeds. in be held liable for special, indirect, exemplary, consequential damages, or any damages whatsoever, including but not limited to loss of use, data, or profits, without regard to the form of any action, including but not limited to contract, negligence, or other tortuous actions, all arising out of or in connection with the use, copying, or display of the contents of this site. In an effort to provide our customers with the most current information, medineeds will periodically update contents, products or services described on this site. Typographical or photographic errors are not the responsibility of medineeds.
