Thank you for shopping with us at Erenjoy! We want to ensure that you are completely satisfied with your purchase, but we understand that sometimes things may not be as expected. We have a straightforward return policy that we hope will give you peace of mind when shopping with us.
We accept returns only in cases where the product you received is defective or not as described on our website. If you receive a damaged or defective product, please reach out to us within 7 days of receiving your order, and we will be happy to help you with the return process. We may ask for additional information or photos to verify the issue before approving the return.
We cannot accept returns for products that have been used or damaged by the customer, so please take care when handling the product until you have confirmed that it is as described and in good working condition.
Please note that we do not offer exchanges or refunds for change of mind or incorrect product selection. If you have any questions or concerns about our return policy, please don't hesitate to contact our customer support team at [email protected]. We are here to help!
