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Frequently Asked Questions

Are custom orders available?

We accept custom needlepoint canvas orders. Please call or e-mail us your request. Include photos and/or description of the image you would like reproduced for a unique and personalized needlepoint project.

When do out of stock items get restocked?

We strive to restock sold out items within a month. Canvases are hand-painted and take extra time to create and ship.

Can I get alerts and notifications of items back in stock?

Please check our website for alerts or contact us directly.

What is your shipping and returns policy?

Please visit these pages for information:

Shipping  -

Refunds and Returns –

Can I visit your shop location?

We welcome all visitors!

134 West Union Street, Morganton, NC 28655

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