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Frequently Asked Questions

1. How do I know once my order is confirmed?
Once your payment is authorized and your order is completed, you will receive an Email & Whatsapp message from Meghvi confirming the order placement with the Order ID.

2. Do you offer Cash on Delivery (COD)
Yes we support COD payment

3. What payment options can I use?
Credit card, Debit card, UPI, COD wallet through secure payment gateways Razorpay

4. How do I contact you?
+91-9318344653 from Monday to Friday (9 am – 7 pm). or email us your enquiry at [email protected] For any Order related enquiries, please mention your Order number in the emails for quick reference

5. How are orders placed on www.meghvi.com, delivered to me?
All the orders are shipped through Bluedart. Once shipped, you will get tracking updates from us via email & whatsapp

6. How to check the status of my order?
Log in to www.meghvi.com and go to “My Orders” section under “Account”.  You will also get tracking updates via Whatsapp.

7. When can I expect my order? How many days does it take for delivery?
In India, 1-2 days for Rush, 3-5 days for Standard Shipping

8. Are there any shipping charges?
For India,
For Prepaid Orders - Free shipping on all Orders - No minimum order value 

For COD Orders - Rs.70 additional charges

9. What is your Return Policy?

We are committed to design and manufacture products of best quality and fit.

However, if in case the product received is damaged/wrong product, we will surely help you with hassle-free return process. We will arrange for return pickup and issue Instant Refund once the product is picked up.

Kindly place return request on our website (click here) along with the attached product images.

10. How are the refunds made?
a. In case of Prepaid orders, Refund will be initiated to the original mode of payment. Money will be credited within 1-2 business days after return pickup is done

b. In case of COD orders, bank account details will be collected at the time of placing return request & Refund will be initiated accordingly within 1-2 days of product pickup.

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