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Returns/Exchanges:
We want your bag to be perfect. If you are unhappy with your bag, we will do whatever we can to make it right. We make each bag by hand, one at a time, and we put a lot of care into the craft. Due to fluctuations in dye lots and differences in onscreen colors, it is possible that your bag might arrive looking a little different than you expected. If this is the case, we will accept it back as long as it is in new condition, with tags still attached. You will be responsible for return shipping.
Returns:
Please get in touch before sending a bag back. We will be able to help you through the process and ensure that you are eligible for a refund.
If you would like to exchange your bag for a different one, please get in touch! We will be able to walk you through the return process and make sure we get you the bag that you want.