SHIPPING METHODS
United States (Domestic)
USPS First Class Package
First Class Package
Priority Mail
Priority Mail Express
(International)
First Class Mail
First Class Package
First Class Package International
Priority Mail
Priority Mail Express
Priority Mail Express International
Priority Mail International
PLEASE NOTE: The Postal Service™ is temporarily suspending international mail acceptance for certain destinations due to impacts related to the COVID-19 pandemic and other unrelated service disruptions. To see what countries we are currently not able to ship to, please check this link:
https://about.usps.com/newsroom/service-alerts/international/welcome.htm
Additional Information
- Shipping fees are automatically calculated and determined by the weight of the items inside your package as well as the distance from us to the package's destination.
- During checkout, you will be given an estimated time frame of when your package will arrive. Please be aware that there is an estimated 1-14 day processing time prior to shipment to allow us to process all orders and package shipments. Customers must agree to our shipping policies at checkout.
- Packages may be subject to delays due to high volume of orders from the holiday season.
- We are not responsible for UPS or USPS shipping delays.
- We are not responsible for lost/stolen packages and are not obligated to provide any compensation for lost/stolen packages. Customers are advised to contact the shipping carrier to find more information about packages that are not shown on the tracking number.
- Custom fees and duties are the customer's responsibility.
- The customer is responsible for providing a correct address and notifying us immediately if there are edits needed to be made.
- If we discover that the provided address is not able to be verified, we will attempt to contact the customer via email. If the issue cannot be resolved or there is no response within 7 days, the order may be cancelled. A restocking fee may apply.
CONTACT US
Need to cancel your order or make an adjustment? Let us know right away, we'll do our best! Email us at [email protected] with your order number and the name you ordered with for verification. Once your package has been shipped, we cannot make changes such as addresses, contents within the package, and/or cancel your shipment.
Example message: Hello! My name is Johnny Appleseed and I would like to request to cancel/adjust my order #1111 due to _______. Thank you!
