At Sugar & Sloth we take your happiness very seriously.
We have tried hard to keep our T&Cs written in plain English, but if you have any questions at all please contact us by emailing [email protected] and we will be happy help.
Pricing & Orders
All prices are inclusive of taxes. Sugar & Sloth are not responsible for any customs charges that overseas orders may be subject to, if you would like any advice on this please contact us, or refer to your countries government website. Prices include VAT at 20%.
We are not responsible for any bank charges incurred by payments from your account.
By purchasing from this website you agree to our terms & conditions. This website is owned by Anita Perry. We take payments either using paypal, or using a secure online payment gateway that encrypts your personal details. Your payment details are not stored on our website.
I would like to return my order
We want every customer to be delighted with their goodies, however if you have any problems with your order please email [email protected].
If you would like to return an item, please email us at the address above within 14 days of delivery and we will arrange a return for you. Items must be returned unworn and in their original condition.
Please understand that the buyer is responsible for the cost of returning items, as we are a small independent business and operate on small margins to bring you affordable and original gifts.
My item is faulty
I’m so sorry to hear this. Each item is packed by hand, by me, and carefully checked before shipping. We package our items carefully, however very occasionally items can become damaged during delivery. If you item has arrived damaged please email [email protected]
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Sugar & Sloth is not responsible for delays due to customs.
Clearpay
You can choose to pay for your order with Clearpay. More information on Clearpay can be found here.
Subscription Box
Your monthly subscription box may be canceled at any time. You can do this by emailing [email protected], I will reply within 48hours. Please allow 48 hours to cancel your subscription.
Terms of Service
We reserve the right to refuse service to anyone for any reason at any time. We have a zero tolerance policy on abusive behaviour towards team members. This includes any personal, abusive or threatening comments, bad language, physical contact and aggressive gestures.
Any such behaviour will result in service being refused. Service includes but is not limited to our shop, subscription box and our free services including our email club, Facebook groups and Happy Text Club.
Sugar & Sloth reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time.
Cookies
Web cookies are small files that can remember things, for example when you have placed an item in your basket, a cookie remembers it is there.
We use cookies on this website to give you the best shopping experience.
Read more about this in our Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright
This website and its content is the copyright of Anita Perry of Sugar & Sloth. All rights reserved.
All artwork, trademarks, logos, images, product and company names displayed or referred to on this website are the property of their respective owners. Nothing on this website grants you any licence or right to use, alter or remove such material.
All Sugar & Sloth products, goods and artworks are the copyright of Anita Perry. You must not replicate, make copies of, print or distribute any physical products or digital artwork without permission, either for personal or professional use.
Sugar & Sloth Ltd, Kingfisher House, Industry Park, Crickets Lane, Chippenham, SN15 3EQ
Sugar & Sloth is a company registered in England and Wales. Company number 12124862. Registered for VAT number 341527125.
