General Questions
1. How do I determine my size?
We have a sizing chart available by each product on our website. To ensure your clothes fit perfectly, we recommend taking your measurements before placing an order.
2. Do you offer worldwide shipping?
Yes, we ship globally for a flat rate of 4.99€. For orders above 60€, shipping is free.
3. What payment methods do you accept?
We accept credit cards, PayPal, and Klarna.
4. Can I cancel or modify an order?
Orders can be canceled or modified within 24 hours of placing the order. Please contact our customer service for further details.
Product Information
1. What materials are the clothes made from?
Our gym wear is made from high-quality materials like polyester and spandex for comfort and durability.
2. Are the clothes machine washable?
Yes, all of our products are machine washable. Please follow the washing instructions:
Temperature Range: It is recommended to wash these items within a temperature range of 30-40 degrees Celsius (86-104 degrees Fahrenheit). Washing within this range will help preserve the fabric and colors.
Gentle Cycle: When using a washing machine, select the gentle cycle to avoid excessive agitation, which can lead to wear and tear.
Mild Detergent: Use a mild detergent to protect the fabric and maintain its appearance over time.
Avoid Bleach: Please refrain from using bleach or harsh chemicals, as they can damage the material.
Drying: Air drying is preferred to machine drying. If you choose to machine dry, use a low-temperature setting to prevent shrinking.
Ironing: If needed, iron the items at a low to medium temperature, and avoid ironing directly on any prints or embellishments.
Shipping and Delivery
1. How long does shipping take?
All orders can take approximately 1 to 3 weeks for delivery.
2. Can I track my order?
Yes, tracking information will be provided via email once your order has been shipped.
3. What if I received a damaged item?
If you receive a damaged item, please contact our customer service within 7 days of receiving the product for a replacement or refund.