*POPStation is not same day or next day delivery. It takes between 2-3 business days (exclude Saturday, Sunday & Public Holiday). Cash On Delivery is not available for POPStation.
Please select "Other Delivery Options" for POPStation (do not choose Local Delivery, which is for courier delivery)
POPStation has a parcel weight limit of 30kg and maximum locker dimension of 42cm (width) by 37cm (height) by 61cm (depth). Locker sizes available at POPStation:
Small: 42cm (w) x 10cm (h) x 61cm (d)
Medium: 42cm (w) x 23.5cm (h) x 61cm (d)
Large: 42cm (w) x 37cm (h) x 61cm (d)
Please check the availability of POPStations here at "locate us".
• Speedpost Standard: Up to 30kg and 60cm x 40cm x 30cm
Deliveries are available from Monday to Friday (9am to 10pm; no specific timing), excluding public holidays and weekends.
This is the most popular delivery method by our customers! Over 97% of customers prefer this method of self-collection at their convenience.
POPStation is discreet. You can pick up the parcel at your own convenience. Moreover, the sender of the parcel will be printed as just "DV8 Trading" on the label.
All parcels will be discreetly packed in plain packaging without description of contents.
Information required:
1) Your preferred POPStation location as your delivery address at checkout (use your postal code at "Locate Us" to find your nearest POPStation);
2) Email address and local mobile number (both contact details are compulsory for Speedpost to send you a QR Code, Collection PIN and Locker Number at the POPStation);
Note: If you do not wish to use PayPal or Credit Card to pay online for your POPStation delivery, please use PayNow and pay to 98515156 Ben Goh.
Delivery by Speedpost:
1) Approximately 2-3 working days (not same day or next day; exclude weekends and public holidays);
2) We will email the tracking number to you and you can track the movement at: https://www.speedpost.com.sg/track-and-trace
3) Parcel Tracking Responsibility:
- We provide customers with a tracking number upon dispatch of their parcel.
- It is the sole responsibility of the customer to track their parcel using the provided tracking number.
- Our company does not undertake the task of tracking parcels on behalf of customers.
- We do not provide updates or information regarding the status or whereabouts of parcels.
- If a parcel is delivered to the POPStation locker and customer failed to collect, it is the responsibility of the customer to liaise with Speedpost for re-delivery or other collection arrangements.
- In case of any issues or inquiries regarding the delivery of the parcel, customers must directly contact Speedpost with the tracking number.
- Our company bears no responsibility for any delays, losses, damages, or issues related to the delivery or non-collection of parcels.
- By engaging in transactions with us, customers acknowledge and agree to these terms regarding parcel tracking and collection responsibilities.
- By proceeding with the purchase and engagement of Speedpost POPStation services, customers indicate their understanding and acceptance of these terms and conditions regarding parcel tracking and collection responsibilities.
For more information: please see https://www.speedpost.com.sg/what-we-offer/POPStation/Services.html
Please whatsapp: 82289339 for inquiry or clarification on POPStation or Speedpost Standard delivery.
*Disclaimer: For postal services (e.g. POPStation/SingPost/Speedpost), once your parcel has been posted, by proof of tracking number, or when it is shown to have arrived at its destination or POPStation location, we will not be liable for any missing parcel or undelivered parcel at destination. No refund/return/credit will be issued.
