"Return Policy:
We want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy. If for any reason you need to make a return, here's what you need to know:
- To be eligible for a return, your item must be in its original condition, unused or unworn, with all tags and packaging intact. Don't forget to include the receipt or proof of purchase.
- Initiating a return is easy. Simply contact us at [email protected], and we'll guide you through the process. If your return is approved, we'll provide you with a return shipping label and instructions on where to send your package. Note that we cannot accept returns without prior authorization.
- Have questions about your return? Feel free to reach out to us at [email protected]. We're here to assist you every step of the way.
Damages and Issues:
Your satisfaction is our top priority, and we want to make things right if there's an issue with your order. Please carefully inspect your package upon delivery and notify us immediately if you encounter any of the following problems: defective or damaged items, or if you receive the wrong item. We'll promptly evaluate the situation and work towards a solution.
Exceptions and Non-Returnable Items:
While we strive to accommodate returns whenever possible, certain items cannot be returned due to their nature. These include perishable goods, custom products, personal care items, and hazardous materials. If you're unsure about the eligibility of your item for return, please get in touch with us for clarification.
Please note that sale items and gift cards are non-refundable and cannot be returned.
Exchanges:
Need a different size or color? The quickest way to get what you want is to initiate a return for the item you have. Once the return is approved, you can make a separate purchase for the new item.
Refunds:
Once we receive and inspect your return, we'll notify you about the status of your refund. If approved, we'll automatically refund the amount to your original payment method. Keep in mind that it may take some time for your bank or credit card company to process the refund.
If you have any further questions or concerns, please don't hesitate to contact us. We're here to ensure your shopping experience with us is nothing short of exceptional."
