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Frequently Asked Questions

We are thrilled to have you on this page! This is where we'll be answering all of your frequently asked questions about the products.

1. Why should I buy an unlocked phone?  

A. An unlocked smartphone is a phone that isn't tied to a specific carrier or contract. Therefore, you have the freedom to shop for the latest phones and plans as often — or as infrequently — as you like. Plus, they don't come preloaded with numerous carrier applications that take up space on your phone.

2. What is an international version phone? And is a warranty really worth it? 

A. An international version phone is a phone that is meant for a different region of the world but can be used right here in the USA. It's usually less expensive than its US counterpart yet works fine. It's a bargain that the brands don't want you to know about. Thank goodness for Wireless Place! 
No, warranties are not worth it. In my opinion, they are an upsell and you will regret buying a more expensive phone just because it comes with a warranty especially when the warranty expires and you never ended up using it. Remember, all our phones come with a 30 day returns period so if you receive a defective phone, you can just return it and we'll issue you a refund. And if your phone/tablet is fine for 30 days, it's 99% likely it'll be fine for at least 2 years. 

3. Why buy from Wireless Place? 

A. Wireless Place offers the best prices, fast shipping and excellent service. You can reach us by phone, email or chat. We have a no hassle returns policy and you can initiate a return without calling/emailing us. Just scroll down to the footer of the website and you can initiate a return. 
Feel free to read what our customers have to say by clicking here: https://www.wirelessplace.com/pages/customer-reviews

4. What is your return policy? 

A. Please click on the link here: https://www.wirelessplace.com/policies/refund-policy

5. Will these phones and tablets work here in the USA? 

A. Yes, all our devices are compatible with carriers here in the US. If they're not, we clearly list them on the detail page. 

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