If you select a production time that provides free proofs(except our 3 business option), during production we will happily provide sculpted proofs of our work. This is a wonderful way to be part of the creation process and offer your feedback to any modifications if needed.
PROOF STEPS
FACE PROOF: Features, eyes, nose, ears, chin, forehead shape and facial hair (if applicable - beard, mustache, goatee, glasses) and the facial contour. Once it approved, you are unable to change it. Because we will fired the face before we design the hair.
HAIR STYLE PROOF: The hair styles and the color(if applicable - hats).
BODY PROOF: On full custom doll and polymer clay dolls, we will provide to you a body proof. this will show you the pose, clothing types body size and any accessories. As we base the actual sculpt on your description from your order form, changes to the pose that differ will result in additional fees.
COMPLETED PROOF: At this stage, we have received your approval and can offer color proofs for review. We can not make any structure changes to the approved mold. This stage is considered the completed stage. It is very important to make sure all the details are on the doll. This includes text, accessories, logos, etc. Once approved, we will ship it out.
During the proof phase, we can only make very slight changes to your item if you would like to alter the sculpt that we show you. And usually we offer one time to adjust for each part, and can't change more than 3 times. We sculpted the head, hair and body based on the primary photo given (in the event you emailed photos and did not specify the primary photo, we will choose for you the one which will be best to sculpt from) and your description for the body along with the type of clothing. After we provide your proofs, additional photos will not be accepted and changes to the doll not reflective from the original photo or description will result in additional charges.
Please understand that this work is all hand crafted and making the changes requested but it must be all at one time to assist us in the production and ensure the clay molds do not become damaged. We hope this makes sense and you are enjoying the creation of your bobblehead doll.
ADDED TIME FOR PROOFS
The production timeline you select can be met under most circumstances. Rapidly approving all proofs can help ensure the deadline your item is needed by. Also understand that changes do take time and although we try for perfection each time the first time, we sometimes need to modify your doll per your request.
Delays in receiving confirmation proofs will also cause missed timelines.
We use many emails in our company to provide proofs. It is important to check SPAM in case something we send you for approval is seen ASAP. If we didn't receive any reply from you after 3 business days, it will automatic entry next step. Our contact email: [email protected]
