RETURN & EXCHANGES
SWEDEN ORDERS (FOR INTERNATIONAL - SCROLL DOWN)
To exchange or return your order, please register a request in the form below:
You will receive a QR code to return your product with at a Postnord Service Location.
You will within 3 days of your request receive an email confirmation with your exchange order and it will then be shipped to you in a new package.
FOR SWEDEN RETURNS:
You will receive a QR code to return your product with at Postnord.
Please note that no returns can be sent to us/will be accepted without a return slip administered from us.
FOR INTERNATIONAL RETURNS:
Please send the items you wish to return to
BabyMocs Store
Skånegatan 53
11637 Stockholm
SWEDEN
FOR INTERNATIONAL EXCHANGES:
Please place a new order if you wish to receive a new size/color. You ship the product back yourself. We refund the product value once it reaches our store.
RETURN TIME:
You can return or exchange your BabyMocs products within 14 days from receiving your package.
RETURN/EXCHANGE COST WITHIN SWEDEN:
Return within Sweden - FREE for shoes. 50 SEK for Sunglasses, Headwear and other accessories.
Exchange within Sweden - FREE for size exchanges for shoes. 80 SEK for Sunglasses, Headwear, Gifted/Won Products, other accessories & color exchanges for shoes.
There would be no way for us to stay climate focused if we would offer free exchanges on for example colors of accessories.
RETURN/EXCHANGE COST INTERNATIONAL (outside Sweden):
International Returns - No cost is deducted from your order as you ship the product back yourself to the above mentioned adress. We refund the total product value.
International Exchanges - Please place a new order if you wish to receive a new size/color. You ship the product back yourself. We refund the product value once it reaches our store.
Return in the BabyMocs Store
You may also exchange/return your package within 30 days in our physical store in Stockholm. No return cost for either shoes or accessories.
BabyMocs Stockholm Store Address:
BabyMocs
Skånegatan 53
11637 Stockholm
Sweden
OPENING HOURS
⛱ Vacation Closed 10-11 AUG ⛱
Tuesday-Friday 12-18
Saturday 11-16
Sunday 11-16
On Mondays we are designing shoes and accessories = closed
Refund
The product must be in new and in unused condition to be accepted for a refund or exchange.
