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FAQ

Frequently Asked Questions about Green-Goo products.

How do I use the sprays?

It's very easy.

  • Spray affected area.
  • Wait 20 Minutes.
  • Wipe off with a damp microfibre cloth.
  • Spray again and leave it.

Please note containers may change due to availability.

How do I use the power crystals?

Stopping mould really is as simple as opening a jar.

Summary:

  • Remove all shipping seals so goo is visible though vented lid.
  • Place tub at a height of 7+ ft in airflow
  • 1 tub per 16m2 space
  • Refill tub when Goo is no longer visible, tub will last a minimum 30 days. 

Green-Goo is specially formulated to gradually vaporise and disperse a proprietary blend of Tea Tree and Clove Oil, scientifically proven to kill mould spores.

By placing a tub in a rooms airflow, such as near a fan or on top of an air conditioner the vapour will disperse throughout the room providing protection from mould and bacteria. The best placing of the tub is at a height of approximately 6ft so the vapour can disperse efficiently. The tub will last a minimum 30 days up to 90 days.

The diffuser tub has a vented lid that regulates the quantity of vapour dispersed into the room- each tub can cover an area of around a living room; for larger rooms simply use more tubs. 

The tub is exhausted when the product has completely evaporated leaving behind biodegradable green sandy stuff that is easily disposed in regular household waste - simply wipe out with a paper towel and top up the tub with the economy refill to continue protection. 

Please note the Power Crystals and Gel (and Goo for that matter) are the same thing- it's pure spin dreamt up by our marketing banana and we're stuck with it for a while.

How do I use the concentrate?

The concentrate is designed as a refill for our 1lt Anti Mould sprays or 500ml
Heavy Duty Sprays.

It's very easy.

You will require:

  • The empty 1lt anti mould spray or 500ml Heavy Duty bottle or 1 Litre spray bottle with spray head.
  • Water.

Method:

  • Pour contents of concentrate bottle into empty bottle and fill with water from the tap. 
  • Put spray head on bottle.
  • Gently swirl bottle to mix. 

Which product will clean the mould off my walls and ceiling?

Anti Mould Spray will do the trick, if it's particularly nasty go for the Heavy Duty version, remember to back it up with the gels, we have a great value Kit.

If I have to choose, should I buy the Bathroom Buster or the Anti Mould Spray?

Get the Anti mould Spray- it's more versatile and works fine in bathrooms.

Why is Green-Goo so effective against mould?

The problem with most mould cleaners is they don't actually do anything apart from turn it invisible; it's as if the mould gets a "suntan"- except instead of going tan it becomes invisible. Just like a skin tan it soon fades, the mould soon grows and the part of the mould that was previously invisible becomes visible and suddenly it's far worse than before.

Green-Goo Gel creates a continual supply of natural proven mould killing vapor that steadily kills all the mould in a room- all by using the natural airflow.

Green-Goo sprays are designed to entice the mould to "eat" the mould killer ingredients killing the mould from within.

What does the goo smell like?

It smells lovely- Mostly smells like Tea Tree Oil and Eucalyptus, like a walk  in the bush on a cool spring afternoon. You'll only notice the smell for a little while, then you will notice you will ignore the smell and be able to enjoy whatever air fresheners you usually enjoy.

What are the ingredients?

The active ingredients of our products include highest quality organic essential oils including Tea Tree Oil, Eucalyptus Oil and Clove Oil . All ingredients are biodegradable. Other than that and depending on the product in question ingredients may include:

Non-ionic (biodegradable) surfactant, ethanol from natural sugars, naturally-sourced alkalinity builders or citric acid. Contains natural essential oils that may change colour over time. 

*No added: Bleach, ammonia, chlorine, phosphates, sulphates and artificial fragrances. Not tested on animals, vegan friendly, free from animal derived ingredients.

Where can I find the SDS of the products?

Product SDS PDF files.

Green Goo Power Crystals

Anti Mould Spray

Anti Mould spray concentrate

Bathroom Buster

Eco Sentinel

Is it safe for septics?

Yes! Because Green-Goo Gel is deployed by vaporisation it can't contaminate your septic system, and as the liquid is delivered sparingly via a spray bottle it doesn't get a chance of going near your system either.

Is it safe for people with respiratory illness?

Yes. In fact many people report that due to the Eucalyptus and Tea Tree Oil content it actually helps. Naturally if you should feel sensitisation to the product you should stop using it immediately. 

How long does the goo last??

The right size container will keep you mould free for a minimum of 1 month. If you place your container on a shelf and the room has some forced air flow (ceiling fans) or natural air flow (cross ventilation through open windows) your container can last for up to 3 months!!

Will it work in my bathroom?

Yes! It works by dispersing our patient protected mould, virus and bacteria killing formulation via vaporisation. The vapour kills the mould, so providing you keep airflow happening you'll be mould free.

How do I clean mould off black out curtains?

Mould on black out curtains will be killed with our Heavy Duty Sprays, however the stain can be problematic depending upon the age of the stain, if it's quite old the mould may have eaten deep into the rubber and be stubborn, but after treatment it will be dead none the less. 

Go for the Heavy Duty spray, remember to back it up with the gels, we have a great value Kit.

How much do I need?

Each tub covers up to 16-20m² -roughly the size of a mid size room such as the lounge room. To cover more space simply use more tubs.

Can I buy it in the shops?

Yes! We have LOTS of retailers in Far North Queensland.

Shipping?

For most orders shipping is $10 for standard or $15 for express, however if you manage to spend over $100 we'll ship it FREE! 

What about overseas sales?

We'll gladly send Green-Goo anywhere using verified logistics partners such as DHL or TNT etc..  Minimum Order Quantities apply, and sorry but free shipping doesn't apply.

What happened with the Purse?

One of our customers contacted us though our facebook page saying she rescued her favourite purse by spraying it, waiting 10 minutes and then wiping the horrid mould away. She was so pleased with the result she sent us the photos.

Has it been tested on animals?

NO! We base all our recommendations on collected research from studies on the individual ingredients.

Is it safe for animals?

Used as directed Green-Goo perfectly safe for regular pets like dogs, cats, birds, frogs etc in fact we have a major Zoo use our products as well as several Vets. 

Naturally you should take common sense precautions and keep the product away from curious critters.

What's the difference between Bathroom Buster and Anti Mould Spray?

Bathroom Buster has soap scum remover properties (and is mildly acidic) and because it's going down the drain has less expensive anti mould ingredients. Anti Mould Spray is more alkaline and has much more anti mould ingredients.

My goo has turned into green stiff stuff?

This means your goo is exhausted. To continue to stop the mould you'll need to get a refill kit. Luckily it's very economical.

Why is my Goo milky?

If your goo arrives and it looks different to the website don't worry, it's just had a bumpy ride during transit; it will work exactly the same.

Which product will clean the mould off canvas?

Anti Mould Spray will do the trick, if it's particularly nasty go for the Heavy Duty version, if the mould has been on the canvas for a while the stain might be problematic as it will have eaten deep into the material, but usually wiping with a microfibre cloth will do the trick, and you can rest assured that it will be dead. 

How do you get mould off a pram?

You don't. Mould is far too dangerous to mess about with in extremely close proximity to small kids, the danger that there may be missed spores somewhere deep in the contraption is just not worth it. Chuck the pram and get a new one.

Do you supply to trade?

Yes.  Just email us for details. 

What about shipping containers and enclosed spaces?

Keeping in mind our product relies on airflow* to distribute the tea tree & clove vapour we have the following recommendations: 

Enclosed spaces require special considerations due to the lack of ventilation available.  We have field data supplied by our customers outlining how they successfully managed mould in caravans, cars, shipping containers pantries etc. This is a summary of the data.

Apart from pantries, we recommend giving the entire contents a light spray with Anti Mould Spray to kill any present spores.

  • For regularly opened spaces such as pantries a single tub of Green Goo Power crystals placed on the top shelf will to the trick nicely and last quite a while.
  • For shipping containers that are occasionally opened- imagine the space split into quarters and place 2 1LT buckets (any 1 lt container will do- bucket/ yoghurt tub etc) full of Green Goo power crystals high in the container at 2/4 and 3/4 distance. This quantity has been shown to last 6 to 9 months.
  • For spaces that are not opened so much we have battery powered automatic diffusers that are supplied with a 150ml tub. In a regular shipping container maximise the effectiveness by placing at least 2 units at height in the area with one unit at either end facing into the area, in larger containers add additional units in the centre facing to the ends. Depending on the settings you choose the units will last a minimum of 30 days up to 60 days before requiring refilling.
  • * the more the space is ventilated to distribute the vapour the better the result. For more information on how to control mould click here.

Can I eat Green-Goo?

We are bewildered why anyone in their right mind would think a product for cleaning and killing mould is in any way edible, yet here we are having to actually create this paragraph in our FAQ. So just to be absolutely clear on the issue DO NOT EAT GREEN-GOO PRODUCTS. If you do feel a strong compulsion to consume our products please seek professional help.

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