Warranty
If part of the Zippy breaks within 1 year of purchase and it affects functionality, I will replace it for free. Contact me at [email protected]
In order to qualify for this policy, the issue must affect the function of the balisong. Normal wear and tear (including scratches and dings caused by repeated impact) is not covered by this warranty unless it affects the functionality of the balisong or I determine it to be the result of a manufacturing defect. In order to reduce cost for the customer, the Diode is not covered under the Zippy Warranty.
Worn M2 x 0.4mm nylock nuts are consumables and should be replaced from time to time if you disassemble frequently--these are not covered by the warranty.
Returns & Order Cancellation
I do not accept returns or refunds. All orders are final. Packages that are delayed or lost in the mail are not my responsibility. Many of my products are made-to-order and by the time you contact me to cancel, I may have already begun working on your parts. I am a one-man operation and returns are far too time consuming and costly to deal with. I appreciate you supporting my small business.
