We want to make this time as relaxed and stress free for you as possible!
Should you receive:
- A product that is defective or faulty
- An incorrect item
- Your order is damaged upon arrival
Please let us know within 14 days of delivery to you and we will offer you a refund or replacement. This means you have up to 14 days from delivery to notify us of an issue.
Due to the nature of of the products we sell, we cannot offer exchanges or change of mind returns.
Unfortunately, we cannot accept returns on sale items or gift cards.
Please take the time to read our Safety Disclaimer, as well as the product descriptions before purchasing.
To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at [email protected].
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
