At KingToys Canada, our top priority is ensuring your purchases arrive safely and securely. To give you added peace of mind, we offer ShipProtect - a tracking service that covers lost, damaged, or stolen packages during transit. By selecting this optional add-on at checkout, you can rest assured your orders are protected every step of the way.
Why Choose Shipping Protection ?
Quick Reimbursement: The claim will be reviewed, approved and reimbursed within 3 business days
Entire Protection: Insure your packages against theft, damage, or loss while they are in transit.
Peace of Mind: Shop with confidence knowing that your belongings are secure.
Simple Claims Process: ShipProtect provides a simple claims process that quickly resolves problems in the rare occurrence that something goes wrong.
Reasonably priced: At checkout, add this function to your order for a small cost.
How to Activate or Deactivate Shipping Protection ?
The shipment Protection feature is easily activated or deactivated during the checkout process.
On the Cart Page:
Similarly, on the cart page, you will find the shipping protection toggle. Click on the toggle to activate or deactivate the insurance for your order.
Frequently Asked Questions
Q: What is covered by the shipping protection?
A: During transit, the insurance protects your package from theft, damage, and loss.
Q: What is the cost of the shipping protection?
A: small fee is added at checkout to cover the expense of shipping protection.
Q: If something goes wrong, how do I submit a claim?
A: You can use ShipProtect's simple claims process to register a claim if your package is lost, damaged, or stolen. Along with your order confirmation, you will receive information on how to submit a claim. (or) Please send your order number to our email [email protected]
Q: Can I add shipping protection to my order after I place it?
A: Regretfully, shipping protection cannot be applied after the order has been placed; it must be chosen during the checkout process.
For additional details, kindly go to our contact page.
