Order Processing & Dispatch
At Rivercity House & Home Co, we aim to process and dispatch standard orders within 2-5 business days, contingent on current demand. Orders made over the weekend are addressed starting the following Monday. For those needing faster processing, we offer a priority processing service.
High-Demand & Sale Periods
During large clearance sale events, or high-demand periods such as Black Friday, Cyber Monday, and the holiday season, please anticipate longer processing times due to increased order volumes.
Priority Processing Service
For expedited order processing, we recommend selecting our priority processing option at checkout.
Estimated Shipping Times by Region
We strive to offer fast and reliable shipping across Australia, with estimated delivery times from the day your order is dispatched. Please find below the approximate shipping times by state:
- Victoria: 1-8 business days
- South Australia: 2-9 business days
- New South Wales & Australian Capital Territory: 3-10 business days
- Queensland & Tasmania: 3-11 business days
- Northern Territory & Western Australia: 4-15 business days
Please note, the times mentioned serve as a guideline only and are subject to variation.
Additional Shipping Features
With every order, Rivercity House & Home Co provides complimentary:
- Live Tracking: Stay updated with the real-time status of your delivery.
- Parcel Insurance: Rest assured with coverage for any unforeseen issues during transit.
Free Shipping & Eligibility
Rivercity House & Home Co is pleased to offer complimentary shipping to most metro and regional postcodes throughout Australia. We encourage you to utilise the Free Shipping Checker available on the product pages to determine if your postcode qualifies for this benefit.
Rivercity House & Home Co Shipping Protection Promise
Shop with assurance at Rivercity House & Home Co. We guarantee a replacement or refund for any orders that are not delivered or arrive damaged. Rely on our promise to safeguard your purchase throughout the entire delivery process.
