SHIPPING COSTS
UK: £2.50
Free over £40 Europe Zones: £7.50
World Zone 1: £9.50
World Zone 2: £10.50
World Zone 3: £7.50
|
Delivery and Returns
Free UK Delivery over £40
Our aim with every order is to provide high-quality and natural products that are defect-free and beautifully made. Should we fail to achieve that, we will be offering an immidiate refund. Here is our full refund policy:
International Orders
Defected Items
If the product is found to have any kind of defect within 14 days of delivery, a full refund will be issued. Return shipping paid by us.
Unwanted Items
If the customer changes his/her mind within 30 days after order, a refund will be issued upon reciving the product back. Customer will have to pay for return shipping to the UK.
The amount refunded is at the discretion of Joy Gift London Limited depending on the condition of the returned product.
Domestic Orders (UK)
Defective Items
If the product is found to have any kind of defect within 14 days of delivery, a full refund will be issued. Return shipping paid by us.
Unwanted Items
If the customer changes his/her mind within 14 days of delivery, a refund will be issued upon reciving the product back. Customer will have to pay for return shipping.
The amount refunded is at the discretion of Joy Gift London Limited depending on the condition of the returned product.