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Additional Info

FAQ

Processing Times:
Please allow 1-3 business days (Mon.-Fri.) to process and create your order! This does not include time needed for transit!

Shipping Times:
We ship with USPS. Single cups will go first class mail this takes 3-5 days to deliver. Cups of two or more will go priority mail, this usually takes 2-4 days to deliver! Our orders are shipping from Louisiana, USA.

Returns and Refund Policy:
At this time we only accept returns on our non personalized items. If you need to return the item, the cost of return will need to be paid by the customer. We are happy to replace or refund any items that are broken in transit. If you have any issues or concerns regarding your order please send us an email!

What Are Your Cups Made From?
Our cups and straws are made from 100% borosilicate glass, a very long lasting material and sturdy material. Our lids are made from Bamboo that is 100% sustainably sourced and reusable. It features a snug-fitting silicone sleeve to tightly seal in liquids and prevent any leaks, splashes, or spills.

Drinkware Care:
For longevity and vibrancy we recommend hand washing these cups only. Please avoid using anything abrasive on them. Please air dry your bamboo lid! Wood is porous and it's important that it has time to dry after being washed.

Do You Ship Internationally?
We currently use global post to ship internationally. This usually takes 3-5 weeks to deliver!

Custom Orders Inquiry:
We would love to collab! Send us an email :)

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