Transportation
How long will it take for the buyer to receive their order?
All of our products are made to order, which means your product will go into production shortly after your order is processed. Customer(s) can expect to receive their products 4-9 business days after payment is received and order is processed.
Waiting queues
After payment has been posted, your order will be placed in a waiting queue for 12 hours before printing. During these 12 hours, you can change the details of the order (change size, color, quantity) or cancel the order.
Production Time
It usually takes us approximately 1-4 business days to produce your product depending on the type of product ordered. The detailed production time frame corresponds to the product group as below:
- Printed Clothing (Plain/Partial Print): 2-4 working days
- Printed Mug : 1-2 working days
Shipping Time
Customers acknowledge and agree that the the delivery time of 2-3 working days is an estimate and in certain cases the delivery may be exceeded or shortened compared to the stated time.
All our shipments are provided with a tracking link in the shipment notification email. Feel free to follow the tracking link to check the delivery status.
Why is there no information displayed when tracking a shipment?
For garment printing orders. Processing takes 2 to 4 business days. From 5 to 9 working days, it is normal that the tracking may not update your shipment in time, so please wait patiently.
Payments
Why don't we have cash on delivery?
The T-shirt is printed to order according to the customer's choice of size and color. We had a lot of uncollected shipments and it could not be sold again, so we canceled the cash on delivery.
Payment by bank transfer (FREE)
If you choose to pay by bank transfer, you will receive an informational email with payment instructions. We send the package immediately after assigning the paid payment to the order. The date of crediting the payment depends on the specific bank and the time of dispatch.
Enter your order number as a variable symbol. We recommend making the payment within 10 days of ordering the goods. After this period, we will cancel the unpaid order.
Account number: 7918452002/5500
