Whalen’s Speed Research & Development, Inc.
Shipping Policy and Disclaimer
Ownership of packages turned over to UPS, USPS, FedEx, or any other shipment service used by Whalen’s Speed Research & Development, Inc. (WSRD) and transfer to the buyer. We are not responsible for lost, held, misdelivered (to another address), or damaged packages, or theft after delivery. WSRD is not responsible for delivery errors including but not limited to errors from carriers. WSRD is not responsible if the shipment is marked, scanned, or tracked as delivered from the shipping carrier and you do not have a package, a package was delivered to a neighbor, a package was left in a location deemed appropriate by a shipper associate, per shipper policy, or a package that was stolen after delivery. WSRD makes no guarantee that a package delivered by any carrier will follow any instructions provided by WSRD. WSRD makes no guarantee that a package sent “as signature required” will be delivered as requiring an actual signature.
Address Information:
The address that you provide to WSRD is the address we ship to. We do not ship to PO/APO/FPO box addresses. WSRD does not allow re-routing of packages while in transit for security purposes, and purposes related to fraud.
Shipping Insurance Not Provided:
We do not provide shipping insurance for your purchase, you may be able to purchase insurance for the value listed on your order page through UPS, FedEx and USPS or other carriers. If you plan on purchasing shipping insurance, include that in the “Special Instructions” box on our check-out page on our website, as we will wait for your confirmation that we can move forward with your shipment.
Tracking Information:
We encourage our customers to sign up and complete a shipping profile with UPS, FedEx, USPS or any other shipping carrier used with tracking alerts and special instructions to contribute to a successful delivery. WSRD makes no guarantee that any tracking alert, tracking updates or any tracking information can ensure proper delivery of your order. Additionally, we encourage you to refuse delivery on any package that is visibly damaged.
